Management Server Cannot Be Reached Check Your Management Configuration and Try Again

1. Smart Dashboard cannot connect to Management server

   Hi!

   I installed R75.twenty management server on Windows 2008 R2. This server is management server for two security gateways/appliances based on Secure Platform OS. Now, when I effort to connect to Management server from Smart Dashboard on any machine on local or remote network, I get error

   Connection cannot be initiated. Delight make certain that the server ten.x.x.x is upwards and running and that you are defined equally a GUI customer.

   It works well but when I launch local Smart Console on management server.
   I checked cpconfig for defined GUI clients. Likewise checked Implied rules and tin confirm that CPMI conection from GUI client to Management server is immune. In global properties accept control connections is checked.

   Can information technology be problem regarding SIC connection between Smart Panel and Security direction server?
   If anyone have idea how to solve this problem, please assistance.

   Best regards

   Dejan

   ---

2. Re: Smart Dashboard cannot connect to Management server

   There'southward no Windows Firewall on the box is there preventing the connection.

   I accept it that the Direction Server and Gateway connectivity is correctly working?

   ---

3. Re: Smart Dashboard cannot connect to Direction server

   I'grand having similar issue here. I've merely reinstalled R60 in VirtualBox and somehow I can't admission to SmartDashboard anymore. I was able to access it before. In that location is no network upshot as I can ping from SmartDashboard to Management Server and vice versa.
   I'm able to admission the web access and found the GUI client is defined correctly.
   Is there annihilation else I can do to ready this issue?

   SmartDashboard = 192.168.10.10
   Management Server = 192.168.10.254

   [R60-FW]# ping 192.168.10.ten
   PING 192.168.x.ten (192.168.x.10) 56(84) bytes of data.
   64 bytes from 192.168.x.10: icmp_seq=0 ttl=128 time=2.04 ms
   64 bytes from 192.168.10.10: icmp_seq=ane ttl=128 time=0.342 ms

   --- 192.168.10.10 ping statistics ---
   ii packets transmitted, two received, 0% bundle loss, fourth dimension 1010ms
   rtt min/avg/max/mdev = 0.342/one.194/2.046/0.852 ms, pipe 2
   [R60-FW]# ping 192.168.10.254
   PING 192.168.ten.254 (192.168.10.254) 56(84) bytes of data.
   64 bytes from 192.168.x.254: icmp_seq=0 ttl=64 time=0.013 ms
   64 bytes from 192.168.10.254: icmp_seq=1 ttl=64 time=0.014 ms

   --- 192.168.10.254 ping statistics ---
   two packets transmitted, 2 received, 0% packet loss, fourth dimension 1016ms
   rtt min/avg/max/mdev = 0.013/0.013/0.014/0.003 ms, pipage two
   [R60-FW]#

   Last edited by firewallengineer; 2012-04-13 at 07:27.

   ---

4. Re: Smart Dashboard cannot connect to Management server

   Originally Posted by firewallengineer

   I'one thousand having similar issue here. I�ve merely reinstalled R60 in VirtualBox and somehow I can�t admission to SmartDashboard anymore. I was able to access it before. There is no network event every bit I tin ping from SmartDashboard to Management Server and vice versa.
   I�one thousand able to access the spider web admission and plant the GUI client is defined correctly.
   Is there anything else I can do to prepare this issue?

   SmartDashboard = 192.168.ten.x
   Management Server = 192.168.ten.254

   Brand sure the fwm procedure is up and running on the Security Management Server. Also check out the contents of the $FWDIR/log/fwm.elg file, if fwm is unable to beginning or is running only not able to have GUI connections y'all should see something in the log to that outcome. If fwm is up and running and you aren't seeing an indication of the problem in $FWDIR/log/fwm.elg then run these commands on the SMS:

   fw debug fwm on
   (Try to connect with the GUI and watch it fail)
   fw debug fwm off

   Now bank check the contents of the $FWDIR/log/fwm.elg file, you should definitely see an indication of the problem at that indicate.

   If fwm is not running at all, run it yourself with debugging enabled like this:

   fwm -d

   and observe the debugging output for clues.

   ---

5. Re: Smart Dashboard cannot connect to Direction server

   Hi,

   I solved trouble changing gui-client file that is located at conf directory. I don't know why, but from some reason this file was not updated with content of cpconfig settings of GUI clients.
   Additional matter that block connection to management server was Windows firewall. I just added two inbound rules that allow CPMI(tcp 18190) and FWlogg(tcp 257) connections.
   It'due south working at present.

   Thank you

   BR
   Dejan

   ---

6. Re: Smart Dashboard cannot connect to Management server

   Originally Posted by ShadowPeak.com

   Make sure the fwm procedure is upwards and running on the Security Management Server. As well check out the contents of the $FWDIR/log/fwm.elg file, if fwm is unable to outset or is running only not able to accept GUI connections y'all should see something in the log to that effect. If fwm is up and running and you aren't seeing an indication of the problem in $FWDIR/log/fwm.elg then run these commands on the SMS:

   fw debug fwm on
   (Try to connect with the GUI and watch it fail)
   fw debug fwm off

   Now check the contents of the $FWDIR/log/fwm.elg file, you should definitely see an indication of the problem at that indicate.

   If fwm is not running at all, run it yourself with debugging enabled similar this:

   fwm -d

   and observe the debugging output for clues.

   Cheers ShadowPeak.com for your advice. Btw, I've rebooted both SmartDashboard and Management server, and somehow for unknown reason, I was able to connect dorsum to Management server via SmartDashboard customer.

   http://firewallengineer.wordpress.co...gement-server/

   Last edited by firewallengineer; 2012-04-14 at 23:53.

   ---

hansonhourn1954.blogspot.com

Source: https://www.cpug.org/forums/showthread.php/17312-Smart-Dashboard-cannot-connect-to-Management-server

Share this post